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25 cu. ft. French Door with External Water & Ice Dispenser - Energy Star Qualified

Samsung 25 cu. ft. French Door with External Water & Ice Dispenser

Model # RF263BEAESG

 4.1 out of 5 (278 Reviews)

REBATE

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Friday Hours:
9:00 AM to 6:00 PM
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Product Details

Up to 10 lb. of Ice Daily for Family and Friends

Our Ice Master, produces up to 10 lbs. of ice per day*. Space-saving design leaves more room in the refrigerator.


Twin Cooling Plus

Helps Produce Stay Fresher Refrigerator air is kept at higher, near-commercial grade humidity levels to keep perishable fruits and vegetables from spoiling quickly. Cooler freezer air means less freezer burn for better-tasting frozen foods. Dual-action cooling systems simultaneously locks in freshness in the refrigerator without affecting freezer air temperatures.


Fresh, Filtered Water

Get great-tasting, filtered water directly from your refrigerator. Spend less time and money buying bottled water.


CoolSelect Pantry

Full-Width Pantry Drawer with Separate Temperature Controls Ideal space for storing party platters, deli items, beverages and more. Features an independent fan system that chills room-temperature beverages. Great for defrosting items safely within a controlled and isolated space.


Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance


Auto Pull-out Freezer Drawer

Slides Out for Easy Access Great place to store your commonly used frozen foods like ice cream. Automatically slides out for easy access, organization and storage.


ENERGY STAR ® Rated

ENERGY STAR ® rated products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements it exceeds them.

Features:

  • Up to 10 lbs. of Ice Daily for Family and Friends
  • High-Efficiency LED Lighting Illuminates Virtually Every Corner*

Specifications

Standard Features
Cool Select Pantry with Temperature Control Yes
External Filtered Water and Ice Dispenser Yes
High-Efficiency LED Lighting Yes
Cooling System Twin Cooling Plus
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers 2
Tempered Glass Spill Proof Shelves 5
Gallon Bins 3
EZ-Open Handle Yes
Auto Pull Out Upper Freezer Drawer Yes
2-Minute Door Alarm Yes
Contour Doors w/ Smooth Finish Yes
CoolTight Door Yes
Dispenser Light Yes
Display Color Blue
Filter Indicator Yes
Water Filter HAF-CIN/EXP
Refrigerant R134a
Adjustable Shelves Yes
Refrigerator Design
Color Fingerprint Resistant Black Stainless Steel
Refrigerator Features
Humidity Control Crispers 2
Gallon Bins 3
Total Bins 6
CoolSelect Pantry Yes
Extending Half Shelf 1
Foldable Shelves 1
Interior Light High Efficiency LED
Shelves 5
Slide-In Shelf 1
Slide-out Shelves 2
Spill proof shelves Yes
Water and Ice Dispenser Yes
Automatic Ice Maker Yes
Freezer Features
EZ-Open Handle Yes
Drawer Divider 1
Cubed and Crushed Ice Cubed/Crushed
Interior Light High Efficiency LED
Large 2-Divider Opaque Bins Yes
Energy Usage
CEE Rating Tier 2
Power
ENERGY STAR® Certified Yes
Energy Consumption 637 kWh/yr
Capacity
Total Capacity 24.6 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" x 70" x 35 3/4"
Product Dimensions without Hinges and Door 35 3/4" x 68 3/8" x 29 1/4"
Product Dimensions with Door with Handles 35 3/4" x 70" 35 5/8"
Product Dimensions with Door without Handles 35 3/4" x 70" x 33 1/2"
Product Dimensions with Doors Open 35 3/4" x 70" x 48 1/8"
Product Dimensions without Hinges or Handles 35 3/4" x 68 5/8" x 33 1/4"
Product Dimensions without Door without Handles 35 3/4" x 70" x 29 1/4"
Shipping Dimensions 38 5/8" x 75 3/4" x 36 1/4"
Net Height without Hinge 68 5/8
Weight
Product Weight 307.5 lbs
Shipping Weight 334 lbs
Warranty
1 Year One (1) Year Parts and Labor on Refrigerator
5 Years Five (5) Years Parts and Labor on Sealed Refrigeration System Only*
10 Years Ten (10) years Parts and Five (5) years Labor on Digital Inverter Compressor (*Compressor, evaporator, condenser, drier, connecting tubing)

Rebates

Samsung Fall 4 Piece Kitchen Package Rebate

Receive a 10% off rebate with purchase of qualifying 4 piece Samsung Kitchen Appliance Package. Rebate form must be postmarked by 12/5/2019.

For a rebate form, please visit our full featured website or contact Willman Furniture.

Offer Valid: 8/22/2019 to 11/5/2019
Must be postmarked by: 12/5/2019

Warranty

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Delivery

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Help

Questions or Comments?
Call (937) 653-7411. for assistance. Click Here. for Willman Furniture locations and contact information.

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Finding the right appliance can be a daunting task, but one well worth the effort. You'll use your new appliances often, and they add value, style, and convenience to your home. Make sure you have the right information to help you make these important decisions. Shop with experts who can show you the best selection available and answer all your questions; come see our inventory of the latest trends and the most dependable manufacturers.

Because we know our products inside and out, our service doesn't end with your purchase. We have long standing relationships with the most popular manufacturers and all the product knowledge to help you maintain healthy efficient appliances for the duration of their lives.

Shop where you can see the finest selection of the best products available today to match your budget, needs, and style. Shop where experts can guide you through the myriad of options available and can answer your every question. Shop where you get exceptional service for the life of your appliance.

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Reviews

4.1 out of 5 (278 Reviews)

79% of reviewers recommend this product to a friend.

Problems with Ice Maker/Tray

Submitted by ck112233 - 9/3/2019

after 18 months of use, the ice maker freezes up constantly and the ice tray cracked.
Originally posted on Samsung.com

Gift box Incentivized Review

  • Design: 1
  • Features: 1
  • Performance: 1
  • Value: 1

No, I do not recommend this product

Ice maker doesnt work

Submitted by Brian p - 9/2/2019

worst appliances ever. ice maker doesnt work. dishwasher already needed a pump and microwave trips the circuit breaker. the appliances are less than 2 years old. dont buy.
Originally posted on Samsung.com

  • Design: 4
  • Features: 4
  • Performance: 1
  • Value: 3

No, I do not recommend this product

Waste of money

Submitted by Dcbjr - 9/2/2019

stay away not even a year old already having problems
Originally posted on Samsung.com

  • Design: 1
  • Features: 1
  • Performance: 1
  • Value: 1

No, I do not recommend this product

Do not buy!

Submitted by El1234 - 8/2/2019

i've had this product for five years and it consistently stops cooling and leaks. i've had to get it fixed every single year. samsung has not been helpful. don't buy.
Originally posted on Samsung.com

  • Design: 1
  • Features: 1
  • Performance: 1
  • Value: 1

No, I do not recommend this product

Terrible product

Submitted by Tim R - 7/23/2019

i have had the refrigerator for a year and a half and the freezer has already stopped working(warranty ends at 1 year). also the ice maker works when it wants to and crushes the ice most of the time.
Originally posted on Samsung.com

  • Design: 1
  • Features: 1
  • Performance: 1
  • Value: 1

No, I do not recommend this product

Don't waste your money

Submitted by Frustratedsmsng - 7/22/2019

had a service guy come out and replace the sensor. it worked for a few months. now you have to defrost the fridge every few months because it build up ice and stops working properly
Originally posted on Samsung.com

  • Design: 5
  • Features: 5
  • Performance: 1
  • Value: 1

No, I do not recommend this product

Do not buy - Faulty engineering and quality

Submitted by Extremely Disappointed - 7/21/2019

i have sadly had constant ice maker issues - freezing up and not working. the motor that turns the auger to dispense ice also failed long ago. had this < 2 years. i should have kept my 18 y.o. kenmore
Originally posted on Samsung.com

  • Design: 1
  • Features: 1
  • Performance: 1
  • Value: 1

No, I do not recommend this product

Freezes up

Submitted by kvsinpa - 7/18/2019

samsung refrigerators freeze up monthly. emptying out the frig to power down and defrost is not a sign of a good design. i've had numerous repairs and parts replacements.
Originally posted on Samsung.com

  • Design: 3
  • Features: 3
  • Performance: 2
  • Value: 2

No, I do not recommend this product

Purposely faulty design, ice maker freezes over.

Submitted by BDavia - 7/14/2019

designed with purposeful faults. no way a company with advanced tech would overlook simple design errors like sealing off the ice maker from the fridge itself. ice maker freezes over constantly.
Originally posted on Samsung.com

Gift box Incentivized Review

  • Design: 1
  • Features: 3
  • Performance: 3
  • Value: 2

No, I do not recommend this product

Beware of Mold!-This refrigerator leaks.

Submitted by Antonio Acosta - 6/27/2019

purchased this refrigerator and the ice maker constantly leaks. this leads to mold forming under the deli drawer.
Originally posted on Samsung.com

Gift box Incentivized Review

  • Design: 1
  • Features: 1
  • Performance: 1
  • Value: 1

No, I do not recommend this product

Design flaw in compressor

Submitted by Alicat1234 - 6/27/2019

-valve broke- water filled freezer and flooded kitchen. no longer makes valve = no water to fridge -compressor- fan freezes over = warm fridge. 4th time. samsungs answer was to defrost. no real fix
Originally posted on Samsung.com

  • Design: 1
  • Features: 2
  • Performance: 1
  • Value: 1

No, I do not recommend this product

HUMONGOUS INCONVENIENCE!!!

Submitted by Keeska - 6/25/2019

power glitch resets ice maker & it fills an already full tray making a huge ice block that gets worse until you clear it. otherwise, it works ok. nice size freezer.
Originally posted on Samsung.com

  • Design: 1
  • Features: 1
  • Performance: 1
  • Value: 1

No, I do not recommend this product

Missing the freezing drawer.

Submitted by Yudeisy - 6/6/2019

my mom's fridge is missing the drawer that goes inside the freezer. we have been trying to buying and we can't get it by itself. very disappointed!
Originally posted on Samsung.com

  • Design: 2
  • Features: 2
  • Performance: 2
  • Value: 2

No, I do not recommend this product

Do not buy this refrigerator

Submitted by LFro - 5/27/2019

ice maker freezes up and does not work; has failed 4 times . food in back of the refrigerator freezes samsung does not stand by their product.. thousands of similar reviews posted;
Originally posted on Samsung.com

  • Design: 1
  • Features: 1
  • Performance: 1
  • Value: 1

No, I do not recommend this product

Mysterious Dents Everywhere!

Submitted by Sparrott - 5/8/2019

Completely dissappointed with our purchase of the Samsung Black Stainless Refridgerator, Dishwasher, Range, and Microwave. The Refridgerator although it looks pretty keeps shows dents that NOBODY is causing! almost where the bolts behind are attached, Looks HORRIBLE and Samsung will not do anything about it because its out of warranty. I love samsung but this model is awlful. There are currently about 10 Dents in random spots all over the front of the doors and the get bigger over time. NOT RECOMMENDED
Originally posted on Samsung.com

  • Design: 1
  • Features: 4
  • Performance: 4
  • Value: 1

No, I do not recommend this product

Fancy only because the the app and WiFi

Submitted by Mother 215 - 5/8/2019

My old refrigerator broke got this one cause it's very pretty and Hi-tech. It's small on the inside can't hold much food. I really do like the display and apps. 1. It's hard to clean in between the cracks of the glass shelves. So it's dirt stuck that I can't get out. 2. With-in the first year the handle came off the freezer. 3. My ice maker needs to be replaced. I Only it for 1 year and 4 mo.
Originally posted on Samsung.com

  • Design: 1
  • Features: 5
  • Performance: 3
  • Value: 1

No, I do not recommend this product

I will never buy Samsung fridge again

Submitted by Siana - 5/2/2019

Our Samsung is about a year and a half old but it may as well be ancient. The fan makes a terrible noise ever couple of weeks and it stinks even though we clean it fully out and NOTHING IS IN IT! I will never buy another Samsung refrigerator again as the complaints I have seen for years gone by are the exact same ones we have now. So disappointed.
Originally posted on Samsung.com

  • Design: 4
  • Features: 4
  • Performance: 3
  • Value: 1

No, I do not recommend this product

Loved it on first sight, but what a mess now

Submitted by mad and unhappy - 5/1/2019

This refrigerator has not preformed up to the standard I expected from Samsung. When I called a repairman to work on the ice maker, he had nothing good to say about this French door model Yes I bought it for the look, but it has wonderful features also. The water filter hasn't worked well since we replaced the filter that came with the new refrig. We did by the pricey one from samsung, but it still comes out VERY SLOW! Top ice maker stopped working before Christmas 5 + months ago. We thought it would correct it's self, but finally called the repairman. He couldn't help us with out a lot of "kits" to replace. It also started making fan failure noises. He couldn't fix those either. When I called Lowe's, they wouldn't help me. Not it seems the cool air in the top has stopped cooling. I have NO idea what to do next.
Originally posted on Samsung.com

  • Design: 4
  • Features: 4
  • Performance: 1
  • Value: 3

No, I do not recommend this product

Good Features

Submitted by Love Jesus - 4/28/2019

We brought ours 4 years ago two issues makes noise and adjustable shelves cracks we are replacing our third shelve. Great product.
Originally posted on Samsung.com

  • Design: 5
  • Features: 5
  • Performance: 4
  • Value: 4

Yes, I recommend this product

Buyer beware!

Submitted by Linda Ricker - 4/20/2019

Purchased our 25 cu ft fridge in Dec of 2015 and received in Jan '16. Had to have the ice maker replaced about a yr and a half in. At the end of 3 yrs everything in the back of the fridge needed to be replaced due to icing up to the fan. Also need Another ice maker and a control unit on the front panel that controls dispensing of water and ice. Yes Samsung replaced the first ice maker but will not cover another one or the front panel control. It's all now out of warranty. Who would have thought they would have been told to either pay for the repairs that would total at least a third of the cost of a new unit or just buy another unit? We own 3 other Samsung appliances but will never purchase another. This particular unit has been known to have all the prob. we experienced. Why does'nt Samsung do the right thing and replace the whole unit? Our customer loyalty is lost.
Originally posted on Samsung.com

  • Design: 1
  • Features: 1
  • Performance: 1
  • Value: 1

No, I do not recommend this product

WORST PURCHASE

Submitted by Robin C - 4/7/2019

Haven't had this refrigerator for 2 years, and the ice maker has completely stopped working, I have to buy my own ice!
Originally posted on Samsung.com

  • Design: 4
  • Features: 5
  • Performance: 2
  • Value: 1

No, I do not recommend this product

zero noise

Submitted by nick d - 4/5/2019

nov 2018 i bought 4 samsung pieces for my new kitchen range, micro, dishwasher and fridge.. could not be happier. old ge refrig always made a hum when cooling. this samsung you cannot hear at all...ever.. dishwasher same super quiet.. convection oven cooks like i never new an oven could.. just bought 3 refrigerators and 3 ranges for my small 3 family property.. very satisfied customer.
Originally posted on Samsung.com

  • Design: 5
  • Features: 5
  • Performance: 5
  • Value: 5

Yes, I recommend this product

Horrible Finish

Submitted by badfinish - 3/31/2019

The refrigerator works fine and everything but the finish is so horrible my husband wants to get rid of it. We have no children, no pets, and yet it looks like it has been through a war. scratches and dents appear. Never have we had an appliance with such a horrible finish.
Originally posted on Samsung.com

  • Design: 1
  • Features: 3
  • Performance: 4
  • Value: 2

No, I do not recommend this product

Ice maker does NOT workk

Submitted by Renmac - 3/21/2019

So two years ago i bought this fridge. And the right before the warranty expired the ice maker stopped working. Called for assistance but the only thing they said was to reset the ice maker. So i did and it worked for 2-3 weeks and it stopped. But by then the warranty expired. So for the past year because i no longer have the warranty. I have to reset the ice maker now every other day. And it got to a point that i will reset it and it doesnt work so we are without ice for a few days. The last day i reset it was 15 Mar 2019. Still no ice.
Originally posted on Samsung.com

  • Design: 1
  • Features: 1
  • Performance: 1
  • Value: 1

No, I do not recommend this product

I want to throw it out and kiss the $2k good bye

Submitted by Mongo2323 - 3/12/2019

I really hate this refrigerator. The ice maker in the refrigerator doesn't work. The shelves have already cracked. I would never by a refrigerator with the ice maker in the door again. It takes up so much space and doesn't work which is even more annoying. Great phones, bad appliances.
Originally posted on Samsung.com

  • Design: 1
  • Features: 1
  • Performance: 3
  • Value: 1

No, I do not recommend this product

Terrible sound

Submitted by Unhappy remodel - 1/22/2019

I have had the fridge for about 6 weeks. It makes a terrible noise all the time. You can hear it on the other floors in my house because it is so loud. Because of the pitch it often over powers the tv in the adjacent room. The repairman for another sumaung appliance that i am javing to have fixed said that is just the way it is made and have to live with it.
Originally posted on Samsung.com

  • Design: 4
  • Features: 4
  • Performance: 1
  • Value: 1

No, I do not recommend this product

Bad Product

Submitted by slickpo - 1/14/2019

I think samsung should stick with making electronics. I bought this 25 cu ft french door refrigerator with ice maker soon as my warranty expired i started having problems with it had a technician over 6 time to my house and they cant not fix it everybody i talk to say the same thing about their appliances no good samsung.
Originally posted on Samsung.com

  • Design: 3
  • Features: 3
  • Performance: 1
  • Value: 1

No, I do not recommend this product

Big Disapointment from SAMSUNG

Submitted by BradyTX - 12/26/2018

Bought this refrigerator last fall, barely a year old and already the ice maker gets frosted over and leaks and stops dispensing ice. Started doing this at month 7. It is also very slow at dispensing ice. Of course now we are out of warranty and I doubt they will do anything about it. I did hear there was a service bulletin out about an issue with these. Our last one was a Kenmore and it lasted over 15 years! Will never buy another Samsung appliance.
Originally posted on Samsung.com

  • Design: 4
  • Features: 4
  • Performance: 1
  • Value: 1

No, I do not recommend this product

leaked water

Submitted by Buckeyegreg80 - 12/6/2018

I bought this refrigerator Sept 26, 2018 from Big Sandy in Lancaster, Ohio. Now just over 2 months later the icemaker leaked water all night on to the floor which ran down into the basement onto shelves and floor and ruined several hundred dollars worth of items. Do not buy!
Originally posted on Samsung.com

  • Design: 4
  • Features: 3
  • Performance: 1
  • Value: 1

No, I do not recommend this product

All the door bins are broken!

Submitted by nikkyg32 - 12/3/2018

You advertise the ability to store 2 gallon jugs in the door. Well don't believe the hype. Allllll but one door bin is broken. That shouldn't happen in such a short time.
Originally posted on Samsung.com

  • Design: 1
  • Features: 5
  • Performance: 1
  • Value: 1

No, I do not recommend this product

interior sliding doors are terrible

Submitted by San Marco - 12/3/2018

This came with the house we just bought-it looks great but the plastic drawers are garbage. They don't slide well at all, get hung up as if they're off the track. It happens in both the fridge and freezer.
Originally posted on Samsung.com

  • Design: 1
  • Features: 3
  • Performance: 3
  • Value: 2

No, I do not recommend this product

Colossal piece of junk

Submitted by herrdoctor - 11/16/2018

Broke twice within the first year of ownership. First repair was done with genuine Samsung parts/contractors/approval - and it still broke. Made loud noises since day one. More flash than substance.
Originally posted on Samsung.com

  • Design: 1
  • Features: 1
  • Performance: 1
  • Value: 1

No, I do not recommend this product

not happy with samsun

Submitted by maruja - 11/16/2018

We bought a package of 4 appliances but we had so many problems with the set up . None came with instructions manuals and every-time we contact the service department said go to page such and such .
Originally posted on Samsung.com

  • Design: 1
  • Features: 1
  • Performance: 1
  • Value: 1

No, I do not recommend this product

Too Many Problems

Submitted by JANX - 11/13/2018

Owned fridge for 1.5 years when the problems started. Ice maker is useless and water puddling under cool pantry drawer is awful. Read all the reviews online before considering this unit.
Originally posted on Samsung.com

  • Design: 1
  • Features: 3
  • Performance: 1
  • Value: 1

No, I do not recommend this product

Horrible Ice Maker

Submitted by Squirrelbate11 - 11/12/2018

The ice maker keeps freezing over and does not make ice. After many defrosting attempts the ice maker would make ice for a few days then stop again. Now the ice maker has completely stopped working. Not very good quality after only having this unit for about 18 months.
Originally posted on Samsung.com

  • Design: 1
  • Features: 1
  • Performance: 1
  • Value: 1

No, I do not recommend this product

Horrible ice maker.

Submitted by JMschur - 11/11/2018

The ice maker requires manual defrosting and de-jamming almost daily.
Originally posted on Samsung.com

  • Design: 1
  • Features: 3
  • Performance: 2
  • Value: 3

No, I do not recommend this product

Great fridige so far

Submitted by Pytlap - 11/6/2018

I bought this about a month ago and I am happy with it.
Originally posted on Samsung.com

Gift box Incentivized Review

  • Design: 5
  • Features: 5
  • Performance: 5
  • Value: 5

Yes, I recommend this product

Control panel display

Submitted by ivancarras - 10/30/2018

Disappointed with the control panel, you can not see the letters very well, should be lithted.
Originally posted on Samsung.com

  • Design: 5
  • Features: 3
  • Performance: 5
  • Value: 5

Yes, I recommend this product

The fridge is not cooling but the freezer is fine

Submitted by fendy - 10/30/2018

I don't recommend this fridge to anyone.\ 1.It's not cold enough and can't keep the fruit and vegetables as long as my GE fridge. 2.the inside design of the shelves are terrible and the cheese drawer is not cold enough and all our cheese going moldy after 2 weeks ( I was keeping the same brand cheeses for 6 month in my previous fridge) 3.the quality of the material is so cheap I'll appreciate it if someone from Samsung answer me and explain that why the temperature inside the fridge is not cold enough that cause of growing a lot of mold in the fridge or even ripping fruited very fast.
Originally posted on Samsung.com

  • Design: 3
  • Features: 2
  • Performance: 1
  • Value: 2

No, I do not recommend this product

Leaks!

Submitted by LeeM1 - 10/29/2018

This refrigerator leaks (A LOT of water) down underneath the crispers and pantry drawer. We've had it repaired once, then about 5 months later the leaking started again. I believe it is due to the drain line freezing again. It seems there is no repair from Samsung other than to buy a new refrigerator or repeatedly thaw the line, but the problem keeps coming back and there is no permanent fix. When we decide to buy a new refrigerator we won't be buying a Samsung!
Originally posted on Samsung.com

  • Design: 2
  • Features: 2
  • Performance: 1
  • Value: 1

No, I do not recommend this product

Buyer beware. Everything that Blings and Glitters

Submitted by Jal1 - 10/17/2018

Buyer beware. Everything that Blings and Glitters isn't Gold. We have had this Samsung Refrigerator for a 1 1/2 years now. We bought the matching black satin Range, Washer, and Dryer as well to complete the set. This is a very nice-looking unit, with LED lighting that really stands out. It was the end of the big Christmas sale and this was the one we chose. The two big problems are the ice dispenser stopped working properly two months out of warranty. Over a 24-hour period it may fill the very tiny ice container about an 1/8 of an inch. I have to make an ice run to the local grocer, just to pick up a bag of ice to put in the dispenser (IRONY). Speaking of the Ice container it is made out of very cheap material and has developed several cracks now. Ironically, we did not get the extended warranty on the fridge but did get it on the Range because my wife was afraid the glass top might break or crack. The other problem is that it leaks water from the dispenser. You have to constantly wipe the back panel and the shallow dip tray. If you forget and open the door water will end up all over the floor. Water also drips onto the condiment shelves below the dispenser. I cut out a piece of a fabric dish mat to help with the drip pan. All this are known issues and they still sell this product
Originally posted on Samsung.com

  • Design: 4
  • Features: 3
  • Performance: 2
  • Value: 2

No, I do not recommend this product

Covered in dents!

Submitted by Barbara Brown - 10/5/2018

Do not buy this refridgerator!! I bought this refridgerator from PC Richard in January. It has at least 10 dents in it and it's not even a year old. It sits right next to my stainless steel Whirlpool dishwasher which is 3 years old and has not even one tiny dent. Also, there is a feature on the touch screen that if you hold 2 buttons for 3 seconds at the same time (which my babysitter did accidentally) and, unbeknownst to us, set it to Floor Display, turning off all the cold air. So I had to throw out everything in the freezer and most of what was in the refridgerator. The last thing I am unhappy with about is that the highest temperature setting feels more like the coldest, and the food placed in the back of the refridgerator gets frozen. Samsung told me I had to buy my own new doors and would not remedy the dent situation. After having spent $2,000 8 months ago for a brand new refridgerator! I would not even consider another Samsung product again.
Originally posted on Samsung.com

  • Design: 1
  • Features: 1
  • Performance: 1
  • Value: 1

No, I do not recommend this product

Ice maker is a bust

Submitted by Melted - 8/14/2018

We have owned does model for about a year and a half refrigerator and freezer work very well but the ice maker falls short of the rest of the product and samsung knows this but doesn't seem to care. Mine has started freezing up and leaking water into the refrigerator section called samsung their response is defrost the entire refrigerator every 6 months, okay why didn't I have to do that before? So we're had a service company come out to check it they made a few adjustments and said most likely we will have to replace the icemaker 2 days later froze up again and water everywhere. Waiting on parts to try and fix so we'll see believe the reviews when it comes to the issues with the icemaker do a little surfing online before you decide, wish I would have. I own several samsung products and have been pleased with them no do much with this one just because of the icemaker. What I replaced with this one was 10 years old still worked great but wasn't the black stainless when we updated the kitchen. I do recommend samsung products but not this one.
Originally posted on Samsung.com

  • Design: 2
  • Features: 1
  • Performance: 2
  • Value: 2

No, I do not recommend this product

great features

Submitted by nikkistacks - 7/30/2018

i love it great and works great...wont buy anything eles....
Originally posted on Samsung.com

  • Design: 5
  • Features: 5
  • Performance: 5
  • Value: 5

Yes, I recommend this product

Best performer for the price

Submitted by oldskip - 7/26/2018

I have had this refrigerator/freezer for over 18 months. A well built unit with great capacity and features. I find the the small chest type freezer on the bottom with french door fridge on top most convenient construction layout possible. I chose this unit after extensive comparison shopping and research, I am still very happy with my choice. The best choice for the price that I could find and I have not been disappointed in the least.
Originally posted on Samsung.com

  • Design: 5
  • Features: 4
  • Performance: 5
  • Value: 5

Yes, I recommend this product

Ice maker water issues constantly

Submitted by Yommamma - 7/5/2018

Bought this fridge in Sept of 2016. Right after warranty period was up ice dispenser started leaking..now the ice maker constantly drips water and maker totally frosts over. This fridge may look good but what a hunk of junk.
Originally posted on Samsung.com

  • Design: 1
  • Features: 3
  • Performance: 1
  • Value: 2

No, I do not recommend this product

The ice maker is awesome

Submitted by Danner7 - 6/18/2018

Very impressed with the overall features. The ease of everything. The ice maker puts out a lot of ice if needed. Very roomy on the inside and can be easily adjusted to fit ones needs. Definately would recommend.
Originally posted on Samsung.com

Gift box Incentivized Review

  • Design: 5
  • Features: 5
  • Performance: 5
  • Value: 5

Yes, I recommend this product

Icemaker is terrible

Submitted by iceneeded - 6/14/2018

Purchased in Oct. 2016, icemaker made popping and clicking sounds from the start. I was told that the "newness" needed to wear off. It never stopped making noise and I found that the ice container was cracked along the bottom. Samsung sent someone to replace the container and the ice maker, however it was installed improperly. Once installed properly it worked OK, but still made noises. It is June of 2018 and the ice maker has completely stopped making ice, is still making noise, and the container is cracked again. Other than the ice maker it seems to be a reasonably good refrigerator
Originally posted on Samsung.com

  • Design: 2
  • Features: 3
  • Performance: 3
  • Value: 2

No, I do not recommend this product

ABSOLUTE GARBAGE

Submitted by HateMyFridge2018 - 5/23/2018

Less than 6 months old... waiting on repair visit number 3 for the ice maker... I should have never purchased this fridge...
Originally posted on Samsung.com

  • Design: 2
  • Features: 1
  • Performance: 2
  • Value: 1

No, I do not recommend this product

Delivered today

Submitted by Ninpoeric - 4/19/2018

Haven't had it long but really enjoying it. And just less than 2 hours it has cooled down the freezer and the refrigerator. Looks great and seems to work amazingly.
Originally posted on Samsung.com

  • Design: 5
  • Features: 5
  • Performance: 5
  • Value: 4

Yes, I recommend this product

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